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100% Satisfaction Guaranteed

At Air Purifiers Direct 2U, our goal is to sell you, the customer, the highest quality products available.
 
We strongly believe in all the products we sell or we would not recommend them to you.
 
But, we know that from time-to-time there will be situations in which products do not live up to customer's expectations. That is why we offer a SATISFACTION GUARANTEE policy to all our customers.
 
If at any time within the first 30 days of ownership (Ownership of an order and/or product(s) begins and is defined as the date it is delivered to your home or office) you are not satisfied with your purchase, for any reason, return it back to us for a full refund. You will only be responsible for shipping the product(s) back to us at your own expense. The return shipping back to us at your own expense is non-refundable as part of your return. You will only be refunded the total amount of your original order. 

Expedited shipping costs paid by the customer that are above and beyond the "FREE" ground shipping costs that are paid by our company to ship your order to you are non-refundable in a return or exchange situation. This would only apply to orders that use an expedited shipping method other than our "FREE" ground shipping offer.


If you do plan to return your purchase back to us within the first 30 days of ownership, please contact us first so that we can generate a Return Authorization Number for your return.

Any returns sent back to us without a Return Authorization Number will not be accepted.

Please visit our Returns section of the website for more info. 
 
We can be contacted by...
 
Calling us Toll-Free at:   800-773-4971
 
E-mail:  contactus@airpurifiersdirect2u.com


**This policy has been updated and will apply to all orders placed after August 15th of 2011.